Pocket Blog

Here at Pocket, we don’t outsource Customer Care.  Our Customer Support Representatives are real Pocket employees who work and live in your community. Meet Joshua who works in our Harlingen, Texas Call Center.

Pocket is undertaking an extensive TV advertising campaign…..

Pocket’s committed to great customer service.  When you call Pocket’s customer service number, you get a real Pocket team member, who actually works for Pocket.  They live in your community and like you, they want great service, great pricing, cool phones and accessories and great support.  

With our call centers in Texas and Connecticut, you’ll have a trained and enthusiastic team member who’s graded– and rewarded for delivering the goods on great customer service.  

Oh- looking for a cool place to work and grow?  We’re always looking for customer support team members.